RETURNS Faulty, Damaged or Items Not as Described: We want to ensure you are always happy when shopping with us. To ensure this, we offer an «absolute satisfaction» guarantee. If an item is faulty, damaged or not as described, a full refund will be given, including return postage costs if applicable. Any faulty item must have a full description of what the fault is. If you wish to return an item which you feel is not as described, please provide a brief description why. Unwanted Purchases/Wrong size/Change mind – Your Right to Cancel: You have the right to change your mind in which case we give you up to 14 days to return the item. IMPORTANT: • Returned items must be in their original and unused condition, complete with the original packaging, tags and labels all intact and attached. • Ite.